Terms and Policies
Terms of Service
1. Acceptance of Terms
By accessing or using Sloppy.Stream, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our service.
2. Description of Service
Sloppy.Stream provides a music streaming service that allows users to access a wide variety of musical content for personal, non-commercial use.
3. User Accounts
To access certain features, you may need to create an account. You are responsible for maintaining the confidentiality of your account information.
4. Subscription Terms
Some features require a paid subscription. By subscribing, you agree to pay all applicable fees and authorize us to charge your payment method.
5. Content Usage
All content provided through Sloppy.Stream is for personal, non-commercial use only. You may not redistribute, copy, or use the content for any other purpose.
6. Termination
We reserve the right to terminate or suspend your account at our discretion if you violate these terms.
Privacy Policy
1. Information We Collect
We collect information you provide directly to us, such as when you create an account, including your name, email address, and payment information.
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send you technical notices and support messages
- Personalize your experience and provide content recommendations
3. Information Sharing
We do not sell your personal information to third parties. We may share information with:
- Service providers who assist in providing our services
- Law enforcement when required by law
- Other parties in connection with a merger or acquisition
4. Data Security
We implement appropriate security measures to protect your personal information from unauthorized access.
5. Your Choices
You may update your account information and communication preferences at any time through your account settings.
Refunds Policy
1. Subscription Refunds
If you cancel your subscription within 14 days of initial purchase, you may be eligible for a full refund. After 14 days, refunds are provided at our discretion.
2. How to Request a Refund
To request a refund, please contact our customer support team with your account details and reason for the refund request.
3. Processing Refunds
Approved refunds will be processed to the original payment method within 7-10 business days.
4. Non-Refundable Items
Certain items are not eligible for refunds, including:
- Partially used subscription periods
- Promotional or discounted subscriptions
- Gift cards or promotional credits
5. Exceptional Circumstances
We may make exceptions to this policy on a case-by-case basis for exceptional circumstances.